Once you’ve found the product you want to purchase, click Add to basket.
On the checkout page, you’ll be asked for your SoA membership ID (if you’re already a member), your contact details, and your credit card details to process your payment.
Our payments are processed securely by Stripe – we do not store your card details in the SoA system.
On completion of your order, you’ll receive automated emails to confirm your payment. These should arrive within a few minutes, so don’t forget to check your spam folder if you don’t find them in your inbox!
If you apply for membership, our membership team will process your account during the next monthly election cycle. This may mean a wait of several weeks before you receive your card and pack – however, you can start taking advantage of all member benefits immediately, including advice from our contracts team. Email us at firstname.lastname@example.org or call 020 7373 6642 if there’s an issue you need help with straight away.
If you purchase an insurance product, confirmation of your order does not indicate a commencement of cover. Your cover will not start until our underwriters have processed it. If you need cover urgently, please email us at email@example.com or call 020 7373 6642 so we can discuss your requirements.
If you purchase a downloadable product, such as one of our PDF Quick Guides, you’ll be directed to a download link on completion of your order. The download link will also be sent to the email address you provide.
We’re here to help
If you have any queries or concerns about any of our products or the order process, please don’t hesitate to get in touch with us – email firstname.lastname@example.org or call 0207 373 6642.